Cloud Managed Services

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Cloud Managed Services

Efficient service management remains a top priority for organizations as cloud adoption accelerates globally.

Cloud Managed Services

Efficient service management remains a top priority for organizations as cloud adoption accelerates globally. Organizations employ various approaches to manage their cloud infrastructure, including self-management, engaging a Cloud Managed Services Provider (CMSP) to address immediate complexities, or opting for a service provider with expertise in managing hybrid environments. The objective of a Cloud MSP is to integrate industry-leading OEM platforms, multiple clouds, and services in the right combination to meet specific business needs.

A proficient cloud managed services provider should be capable of architecting, building, and managing sophisticated solutions that simplify processes, workflows, and significantly reduce costs. This enables businesses to focus on strategic goals while the service provider handles routine IT administrative tasks. Selecting a service provider with proven credentials in data storage, analytics, annual IT budget planning, disaster recovery, network and data security, and other essential aspects is crucial.

1AWAL/Partner has demonstrated excellence in delivering robust and secure cloud managed services, assisting numerous customers in optimizing resources and enhancing business operations post-COVID. Proven enterprise-grade private, public, and hybrid cloud solutions and managed services are offered to drive business value and achieve customer experience goals at every step of the cloud transformation journey.

Services

Continuous Cloud Monitoring Via NOC

Multi-Cloud Management

Service Desk with Ticket Management

Azure, O365 & AWS Service Monitoring

Security Management

Backup and Restore Management

Policy Management

Database Management

Short Term Or Annual Contracts

On-site As Required

Proactive Services

Continuous Cloud Monitoring Via NOC

Continuous cloud monitoring via a Network Operations Center (NOC) allows businesses to estimate service growth trends, preempt future needs, verify resources, and optimize them in various scenarios. This monitoring is crucial for understanding infrastructure events, providing real-time control, analyzing trends, and extracting business intelligence.

Multi-Cloud Management

Multi-cloud management involves tools and procedures to monitor and secure applications and workloads across multiple public clouds. Value Point offers proven measures, including managed cloud services, to protect data stored or transmitted across networks from potential threats. A multi-cloud solution may encompass Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) models.

Service Desk with Ticket Management

The Service Desk, a ticket management system, establishes strong workflows for internal and customer-facing support departments. Managed Services Providers like Value Point use this system to track, resolve, reassign tickets, and generate reports. Value Point offers a comprehensive IT management platform, incorporating remote monitoring, service desk capabilities, endpoint security, and other MSP tools.

Azure, O365 & AWS Service Monitoring

Service monitoring for Azure, O365, and AWS relies on various tools to collect, analyze, and present data insights for identifying vulnerabilities, predicting performance, and optimizing cloud configurations. AWS monitoring ensures security and performance, Office 365 monitoring tracks usage, performance, and availability, and Azure service monitoring maximizes application and service availability.

Security Management

Security management in the cloud involves strategies to leverage cloud applications and networks effectively while minimizing threats and vulnerabilities. Value Point, with over 30 years of cybersecurity experience, offers a range of options from leading OEM solutions partners to ensure comprehensive security controls.

Backup and Restore Management

Backup and recovery involve creating and storing data copies on separate media or in the cloud to protect against data loss. Value Point offers managed backup and restore services, ensuring business continuity and safeguarding the customer experience.

Policy Management

Cloud policies guide operations in the cloud, ensuring data integrity, privacy, financial management, cost optimization, performance management, and network security. Policy Management, as a cloud-based service, provides centralized control for managing access policies, enhancing security controls.

Database Management

Cloud-based database management services offered by Managed Services Providers handle the growing volume of structured and unstructured data. These services redefine how data can seamlessly move to the cloud with minimal disruption.

Short Term or Annual Contracts

Cloud computing contracts differ from regular IT outsourcing agreements, providing the legal basis for accessing and using cloud-based services. Value Point offers flexible contract options, whether engaging for specific short-term activities or comprehensive periodic work over a year.

On-site as Required

Choosing between cloud hosting and on-premise managed services depends on industry preferences. Some industries, like finance, healthcare, and government agencies, prefer on-site services for reasons of physical security.